Frequently Asked Questions

Bisha Hotel Toronto has valet parking available at $65 plus tax per night. EV charging stations are available onsite at no additional charge.

At Bisha Hotel Toronto, check-in is at 4pm and check-out is at 12pm. Late check-out is available at an additional charge.

No, there is no additional resort fee at Bisha Hotel Toronto.

Bisha Hotel Toronto does not provide an airport shuttle.

At Bisha Hotel Toronto, reservations must be cancelled by 4pm local time, 48 hours prior to arrival to avoid a one-night plus tax fee.

Bisha Hotel Toronto loves pets. Bring your dog with you and we will make sure your four-legged family member has an unforgettable stay. We welcome all pets with a limit of one per room. For assistance with pet-related items, please contact our VIP Manager.

To retrieve your Bisha Hotel Toronto bill, click this My Bill link and provide your first name, last name, email address, and confirmation number.

If you are staying at Bisha Hotel Toronto but the name on your reservation differs from the credit card holder, you will need to fill out a Credit Card Authorization Form.

CCA Form

Yes. The pool at Bisha Hotel Toronto is heated and open seasonally. Located on the 44th floor, our outdoor infinity pool is exclusively available to Bisha Hotel Toronto guests from 7:30am – 5pm, weather permitting.

There is no spa at Bisha Hotel Toronto. For recommendations, you can speak to the front desk or concierge.

Yes. The 3rd-floor fitness facility at Bisha Hotel Toronto includes strength-building and cardiovascular equipment in addition to steam rooms.

There are four dining outlets located in the Bisha Hotel Toronto. Kost Restaurant is located on the 44th floor of the hotel, Akira Back is located on the 2nd floor of the hotel, French Made Cafe is located on the Lobby Level, and Mister C Bar Room is located in the lobby.

Yes. Bisha Hotel Toronto offers accommodations with spacious layouts for easy wheelchair access, accessible bathrooms with roll-in shower, accessible toilets with grab bars, shower seats available upon request, and ADA devices and equipment (for hearing-impaired guests). 

Yes. Bisha Hotel Toronto features a stunning selection of designer suites that are a true testament to artistry and innovation. Each room and suite is meticulously curated by a collective of visionary talents, offering a unique and immersive experience. 

• The Stella Suite: The Stella Suite is a 900 sq ft of refined playground for the most curious and discerning travelers. Embellished with plush velvet seating, pops of metal, and sleek black marble-lined bathrooms, this suite is unafraid to flaunt what it's got. 
• The Marilyn Suite: The Marilyn Suite is a 900 sq ft suite with a separate living room and bedroom with an additional 500sq ft private terrace space. With a fully furnished private patio, pops of metal, and sleek black marble-lined bathrooms, the Marilyn suite is unafraid to flaunt what it's got.   
• The Taylor Suite: The Taylor Suite is a 500 sq ft suite soulfully designed with a feel of sultry refinement. Every inch is thoughtfully laid out with earthy tones and rich wood.  Want to feel the wind in your hair? Your private terrace will be your polished sanctuary of calm after a day of exploring the surrounding sites. 
• The Alexander Suite: The Alexander Suite is nearly 900 square feet of alluring Kravitz-appointed design, complete with a black oak-lined entryway, metallic subtleties, and a grand 1000 sq ft terrace to enjoy crisp morning views and an invigorating hot Nespresso. 
• Bisha Suite: The Bisha Suite is a luxurious space that embodies Lenny Kravitz’s bold aesthetic, at 2,000 sq ft, laid out over two luxurious floors. Hold court in the spacious ground floor living area, fully-kitted kitchen, and a dining table fit for eight. Then, make your way up the artful staircase to the sleeping area, where mirrored sliding doors reveal the pièce de résistance: the bathroom. With a large shower, tub, and separate vanities, it’s finished with golden spider marble floors. Additionally, BYREDO elevates the sensory experience with luxurious in-room amenities that reflect a rich cultural heritage. Together, these elements create a unique tapestry of style, comfort, and inspiration, making Bisha Hotel a truly extraordinary destination. 

Bisha Hotel Toronto has an assortment of distinctly designed room types that have outdoor spaces including, The Oscar, Marilyn Suites, The Olivia, The Alexander, and The Bisha Suite. 

Bisha Hotel Toronto has 96 rooms and suites.

Yes, all the rooms at Bisha Hotel Toronto have minibar fridges.

Yes. Our Neighborhood Perks program at Loews Hotels is perfect for small and mid-sized businesses. It offers exclusive discounts, personalized service, and monthly perks for your corporate travelers. Learn more and enroll online: Neighborhood Perks program.

Absolutely. Bisha Hotel Toronto offers several programs designed to benefit business travelers from your company. Here are some options:

• Neighborhood Perks: This program caters specifically to small and mid-sized businesses. Enjoy discounts of up to 20% off our best available rates and additional perks like dedicated booking assistance and monthly specials. Learn more and enroll online: Neighborhood Perks program. 
• Corporate Discounts: Bisha Hotel Toronto may offer customized discounts based on your business needs for companies booking a high volume of rooms. Contact our Sales team at 437-800-5974 or sales@bishatoronto.com for more information.